Frequently Asked Questions
Everything you need to know about shopping with SEMIFINALIST.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, SEMIFINALIST currently ships to over 50 countries. International delivery times vary by location, and duties or taxes may be applied at checkout depending on your region.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
How can I track my order status?
You can track your order by clicking the link in your confirmation email or by logging into your SEMIFINALIST account and visiting the 'Order History' section.
Are your products covered by a warranty?
Most of our hardware and lifestyle goods come with a 1-year limited manufacturer's warranty against defects. Please contact our support team with your order number for specific warranty claims.